GRUMPS BURGERS, LTD

PRIVACY POLICY

Effective Date: Jan. 1, 2025

Grumps Burgers, LTD and its affiliated restaurant locations (“Grumps Burgers,” “we,” “us,” or “our”) respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit grumpsburgers.com (the “Site”), sign up for our email newsletter, contact us, apply for a job or franchise, or otherwise interact with us online.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use the Site.

1. Information We Collect

We collect information in the following ways:

  1. Information You Provide to Us
  • Contact Us form: name, email address, phone number, and any message content you submit.
  • Email newsletter (“The Gazette”): your email address, and optionally your name, when you subscribe.
  • Job applications: name, contact information, resume/work history, and any other information you submit through our Careers pages.
  • Franchise inquiries: name, contact information, business and financial background, and any other information you submit through our Franchising pages.
  • Franchisee login portal: login credentials and any information associated with your franchisee account.
  • Catering and other inquiries: contact details and event information you provide when requesting catering or other services.
  1. Information Collected Automatically

When you visit the Site, we and our service providers (including Google Site Kit / Google Analytics and Google Tag Manager) may automatically collect certain information about your device and usage, such as:

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and referring/exit pages
  • Approximate geographic location (city/region level)
  • Cookie and device identifiers
  1. Information from Third Parties and Social Media

If you interact with our Facebook, Instagram, or YouTube pages, those platforms may share certain information with us in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party platform you use to interact with us.

2. Cookies and Tracking Technologies

The Site uses cookies, pixels, and similar tracking technologies to operate the Site, remember your preferences, and analyze site traffic. We use Google’s tools (such as Google Analytics and Google Tag Manager, via Site Kit by Google) to understand how visitors use the Site. You can control cookies through your browser settings; disabling cookies may affect the functionality of the Site.

3. How We Use Your Information

We use the information we collect to:

  • Operate, maintain, and improve the Site and our services
  • Respond to inquiries submitted through the Contact Us form
  • Send our email newsletter (The Gazette) and other communications you request
  • Process and evaluate job and franchise applications
  • Administer the franchisee login portal and support our franchisees
  • Fulfill catering requests and other service inquiries
  • Analyze Site usage and trends to improve user experience
  • Protect against fraud, unauthorized transactions, and other legal liabilities
  • Comply with applicable laws and legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers: vendors who perform services on our behalf, such as website hosting, email delivery (e.g., for The Gazette), and analytics (e.g., Google).
  • Franchisees and business partners: as needed to respond to inquiries, process franchise applications, or operate specific restaurant locations.
  • Legal and safety purposes: when required by law, legal process, or to protect the rights, property, or safety of Grumps Burgers, our customers, or others.
  • Business transfers: in connection with a merger, acquisition, financing, or sale of company assets.

5. Third-Party Links

The Site contains links to third-party websites and social media platforms (including Facebook, Instagram, and YouTube) that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any site you visit.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, to comply with tax, employment, or franchising recordkeeping requirements).

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

9. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to access, correct, delete, or receive a copy of the personal information we hold about you, and the right to opt out of certain uses of your information.

  • Email communications: you may unsubscribe from The Gazette at any time by using the unsubscribe link included in our emails.
  • Cookies: you may adjust your browser settings to refuse or limit cookies.
  • California residents: if you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know, delete, and correct personal information, and to opt out of the “sale” or “sharing” of personal information. We do not sell personal information for monetary consideration.

To exercise any of these rights, please contact us using the information in Section 12 below. We will respond to verifiable requests in accordance with applicable law.

10. Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal. Because there is not yet an accepted industry standard for responding to DNT signals, the Site does not currently respond to DNT signals.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or requests regarding this Privacy Policy or our data practices, please contact us at:

Grumps Burgers, LTD

3503 East Hwy 377

Granbury, TX. 76049